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Cookie Policy

This Cookie Policy was last updated on 11 October 2023 and applies to citizens and legal permanent residents of the United Kingdom.

1. Introduction

Our website, https://heartwood-accountants.co.uk (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Statistics cookies

We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

5.3 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

5.4 Social media

On our website, we have included content from Facebook, LinkedIn and Instagram to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook, LinkedIn and Instagram. This content is embedded with code derived from Facebook, LinkedIn and Instagram and places cookies. This content might store and process certain information for personalized advertising.

Facebook, LinkedIn and Instagram are located in the United States.

6. Placed cookies

Wistia

Statistics

Consent to service wistia

Usage

We use Wistia for video display.

Sharing data

For more information, please read the Wistia Privacy Statement.

Statistics

Name

wistia-video-progress-*

Expiration

persistent

Function

Store if the user has seen embedded content

Purpose pending investigation

Name

wistia

Expiration

Function

WordPress

Functional

Consent to service wordpress

Usage

We use WordPress for website development.

Sharing data

This data is not shared with third parties.

Functional

Name

wordpress_test_cookie

Expiration

session

Function

Read if cookies can be placed

Name

wordpress_logged_in_*

Expiration

persistent

Function

Store logged in users

Facebook

Marketing/Tracking, Functional

Consent to service facebook

Usage

We use Facebook for display of recent social posts and/or social share buttons.

Sharing data

For more information, please read the Facebook Privacy Statement.

Marketing/Tracking

Name

_fbc

Expiration

2 years

Function

Store last visit

Name

fbm*

Expiration

1 year

Function

Store account details

Name

Expiration

3 months

Function

Store a unique session ID

Name

Expiration

3 months

Function

Provide ad delivery or retargeting

Name

act

Expiration

90 days

Function

Store logged in users

Name

_fbp

Expiration

3 months

Function

Store and track visits across websites

Name

datr

Expiration

2 years

Function

Provide fraud prevention

Name

c_user

Expiration

30 days

Function

Store a unique user ID

Name

Expiration

2 years

Function

Store browser details

Name

*_fbm_

Expiration

1 year

Function

Store account details

Functional

Name

Expiration

1 week

Function

Read screen resolution

Name

csm

Expiration

90 days

Function

Provide fraud prevention

Name

actppresence

Expiration

session

Function

Store and track if the browser tab is active

Marketing/Tracking, Functional

Consent to service linkedin

Usage

We use LinkedIn for display of recent social posts and/or social share buttons.

Sharing data

For more information, please read the LinkedIn Privacy Statement.

Marketing/Tracking

Name

bcookie

Expiration

2 years

Function

Store browser details

Name

li-oatml

Expiration

1 month

Function

Provide ad delivery or retargeting

Name

li_sugr

Expiration

3 months

Function

Store browser details

Name

UserMatchHistory

Expiration

30 days

Function

Provide ad delivery or retargeting

Name

lidc

Expiration

1 day

Function

Store performed actions on the website

Name

bscookie

Expiration

2 years

Function

Store performed actions on the website

Name

X-LI-IDC

Expiration

session

Function

Provide functions across pages

Functional

Name

BizographicsOptOut

Expiration

10 years

Function

Store privacy preferences

Name

linkedin_oauth_

Expiration

session

Function

Provide functions across pages

Instagram

Purpose pending investigation

Consent to service instagram

Usage

We use Instagram for display of recent social posts and/or social share buttons.

Sharing data

For more information, please read the Instagram Privacy Statement.

Purpose pending investigation

Name

actppresence

Expiration

Function

Miscellaneous

Purpose pending investigation

Consent to service miscellaneous

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name

qm-front-container-pinned

Expiration

Function

Name

undefined

Expiration

Function

Name

wistia

Expiration

Function

Name

loglevel

Expiration

Function

Name

_ga

Expiration

Function

Name

cmplz_policy_id

Expiration

365 days

Function

Name

cmplz_functional

Expiration

365 days

Function

Name

cmplz_statistics-anonymous

Expiration

365 days

Function

Name

cmplz_preferences

Expiration

365 days

Function

Name

cmplz_statistics

Expiration

365 days

Function

Name

cmplz_marketing

Expiration

365 days

Function

Name

cmplz_consent_status

Expiration

365 days

Function

Name

cmplz_choice

Expiration

365 days

Function

Name

wp-saving-post

Expiration

Function

Name

cmplz_toggle_data_id_4

Expiration

365 days

Function

Name

cmplz_toggle_data_id_0

Expiration

365 days

Function

Name

cmplzFormValues

Expiration

365 days

Function

Name

cmplz_toggle_data_id_1

Expiration

365 days

Function

Name

cmplzDashboardDefaultsSet

Expiration

365 days

Function

Name

cmplz_layout

Expiration

365 days

Function

Name

cmplz_toggle_data_id_2

Expiration

365 days

Function

Name

cmplz_toggle_data_id_3

Expiration

365 days

Function

Name

__utma

Expiration

Function

Name

__utmc

Expiration

Function

Name

__utmz

Expiration

Function

Name

_ga_MSFPVPRKWS

Expiration

Function

Name

_grecaptcha

Expiration

Function

Name

cmplz_banner-status

Expiration

365 days

Function

Name

_gcl_au

Expiration

Function

Name

wpEmojiSettingsSupports

Expiration

Function

Name

mtnc_upsell_shown

Expiration

Function

Name

mtnc_upsell_shown_timestamp

Expiration

Function

Name

cmplz_consenttype

Expiration

365 days

Function

Name

adobeCleanFontAdded

Expiration

Function

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Save preferences”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

7.1 Manage your consent settings

You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.

8. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

9. Your rights with respect to personal data

You have the following rights with respect to your personal data:

You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
Right of access: You have the right to access your personal data that is known to us.
Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner’s Office (ICO)).

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

Heartwood Accountants Limited
3 Place Farm
Wheathampstead
St Albans
AL4 8SB
United Kingdom
Website: https://heartwood-accountants.co.uk
Email: bernadette@ex.comheartwood-accountants.co.uk
Phone number: 01582 834850

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Registered Office address: 3 Place Farm, Wheathampstead, St. Albans, England, AL4 8SB
Company Number: 13635548 Vat Number: 393304888

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